We Do Marketing Ltd – Terms & Conditions (2025/26)

Last updated: 8 January 2026

Version: 1.0

1. Application of Terms

These Terms and Conditions (“Terms”) apply to all marketing, digital, and consultancy services (“Services”) provided by We Do Marketing Ltd (“Company”) to clients (“Client”). By instructing the Company to provide Services, the Client agrees to these Terms exclusively, unless otherwise agreed in writing.

Business Customers Only: These Terms apply only to clients acting in the course of business. The Company does not provide services to consumers, and consumer protection legislation does not apply.

2. Definitions

Services: The marketing or digital services set out in the Proposal or engagement documents.
Proposal: Written offer or quotation provided by the Company outlining Services, fees, and timelines.
Deliverables: Materials, reports, designs, or content created as part of the Services.

3. Standard of Services

The Company shall provide the Services with reasonable skill, care, and diligence, in accordance with generally accepted industry standards for marketing and digital services in the United Kingdom.
The Company does not guarantee any particular commercial outcome, results, increase in sales, leads, rankings, or performance metrics unless expressly agreed in writing.

4. Client Obligations

The Client shall:

Provide the Company with accurate, complete, and timely information as reasonably required for the provision of Services.
Respond promptly to requests for approvals, feedback, or materials.
Ensure they have the necessary rights and consents for any content provided to the Company.

5. Payment Terms

Invoices are issued monthly (unless otherwise agreed).
Payment is due within 14 days of invoice date.
All fees are exclusive of VAT unless stated otherwise.
Late payments accrue interest at the Bank of England base rate + 2% per annum.

6. Intellectual Property

The Client owns all Deliverables upon full payment.
The Company retains ownership of pre-existing tools, methodologies, and intellectual property used to create Deliverables, granting the Client a limited licence to use them solely for the intended purposes.

7. Liability

The Company’s liability shall not exceed the total fees paid by the Client under these Terms, except for liability arising from death or personal injury caused by negligence, or fraud.
The Company is not liable for indirect, consequential, or foreseeable losses such as lost profits, data, goodwill, or business, except as required by law.

8. Termination

The Company may terminate these Terms:

Immediately on insolvency or bankruptcy of the Client.
Following a material breach, if not remedied within 30 days of notice.
By providing one month’s notice in writing.

Early termination does not affect the Client’s obligation to pay for work already completed or non-recoverable costs incurred.

9. Confidentiality

Both parties shall treat all confidential information as strictly confidential and shall not disclose it to any third party, except:

Where information is public knowledge or already known;
Where required by law;
To professional advisors under a duty of confidentiality.

10. Data Protection

The Client is the data controller and the Company acts as a processor for personal data processed as part of Services.
The parties shall enter into a separate Data Processing Agreement (DPA) which forms part of this contract, setting out security measures, sub-processor obligations, breach notification, and data deletion upon termination.
The Client confirms they have a lawful basis to process any personal data shared with the Company.

11. Subcontractors

The Company may engage subcontractors to perform any part of the Services. The Company remains responsible for the quality of the work provided by any subcontractor.

12. Variation of Terms

No variation of these Terms shall be effective unless agreed in writing by the Company. Any updates will be communicated to the Client in writing, and acceptance of Services after the update constitutes agreement to the revised Terms.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute arising from or in connection with these Terms.

15. Miscellaneous

Nothing in these Terms creates a partnership, joint venture, or agency relationship.
Headings are for convenience only and do not affect interpretation.
These Terms constitute the entire agreement between the parties regarding the Services.

We Do Marketing Ltd – Data Processing Agreement (DPA)

Effective Date: 8 January 2026

Parties:
Data Controller: The Client (as defined in the T&Cs)
Data Processor: We Do Marketing Ltd (“Company”)

1. Purpose

This DPA sets out the terms under which the Company will process personal data on behalf of the Client in connection with the Services.

2. Roles and Responsibilities

The Client is the data controller and determines the purposes and means of processing personal data.
The Company is the data processor and shall only process personal data on the Client’s documented instructions.

3. Permitted Processing

The Company may:

Collect, store, analyse, and process personal data only for the purposes of providing the Services described in the T&Cs.
Process data only in accordance with the Client’s written instructions.

The Company may not:

Use data for its own purposes
Share data with third parties except as instructed or legally required

4. Sub-Processors

The Company may engage subcontractors (“sub-processors”) to assist in providing the Services.
The Company shall:
– Obtain prior written approval from the Client before engaging a new sub-processor
– Ensure the sub-processor is bound by equivalent data protection obligations

5. Security Measures

The Company shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

Pseudonymisation and encryption where possible
Ability to ensure ongoing confidentiality, integrity, and availability
Regular review and testing of security measures

6. Data Subject Rights

The Company shall assist the Client in responding to any requests from data subjects (e.g., access, correction, deletion, portability, or objection) within a reasonable timeframe.
The Client bears responsibility for determining whether to comply with the data subject request.

7. Data Breach Notification

The Company shall notify the Client without undue delay after becoming aware of a personal data breach.
Notification will include: nature of breach, categories of data affected, likely consequences, and mitigation steps taken.

8. Data Retention and Deletion

On termination of the Services, or at the Client’s written instruction, the Company shall:

Delete all personal data processed on behalf of the Client unless retention is required by law
Certify deletion or return data as requested

9. Audit and Compliance

The Client may request an audit of the Company’s compliance with this DPA, subject to reasonable notice and at mutually agreed times.
The Company shall maintain records of processing activities related to this DPA in compliance with UK GDPR.

10. International Transfers

Personal data will only be transferred outside the UK if:

The country ensures an adequate level of protection, or
Appropriate safeguards are in place (e.g., standard contractual clauses approved by the UK ICO)

11. Liability

The Company shall be liable for damages caused by processing in violation of UK GDPR, except where it can demonstrate compliance with documented instructions.

12. Governing Law and Jurisdiction

This DPA is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute arising from this DPA.